Privacy Policy

Last updated: July 2020

We value your privacy and are committed to transparency in how, when, and why we use your personal data. This page is where you learn more about what data we use, where we send it, and to what purpose.

If you have any questions or concerns about our use of your personal information, please contact us using the contact details provided at the bottom of this Privacy Policy.

Who we are

Our website address is: https://flyingfishwinery.com

What personal data we collect and why we collect it

Contact forms

Our “contact us” form asks you for your name, email address and your question or comment. This information is retained indefinitely for contact follow-up purposes. We will never use this information for unsolicited marketing, nor will we add you to any email list without your express consent.

Email subscription forms

Our “subscribe” form asks you for your name and email address. This information is retained indefinitely for the purpose of contacting you with updates and marketing. You can unsubscribe from these updates at any time by clicking the unsubscribe link in the footer of any email, or by contacting us at info@flyingfishwinery.com.

Ecommerce transactions

If you make a purchase through our online store, we ask for your name, address, email and phone number for contact follow-up purposes. This information is retained indefinitely.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Security Logs

The IP address of visitors, user ID of logged in users, and username of login attempts are may be conditionally logged to check for malicious activity and to protect the site from specific kinds of attacks. Examples of conditions when logging occurs include login attempts, log out requests, requests for suspicious URLs, changes to site content, and password updates. This information is retained for 60 days.

Who we share your data with

We use MailChimp as our marketing platform. To use this service, we share certain information (such as your name and email address) with MailChimp. This information is collected and shared only if you subscribe to our mailing list through the “subscribe” form on our website.

To learn more about how MailChimp collects, uses and protects your data, see their privacy policy here.

We use PayPal to process payment for your purchases in our online store. To use this service, we share certain information with PayPal. To learn more about how PayPal collects, uses and protects your data, see their privacy policy here.

Like many websites, we use Google Analytics to better understand our visitors and how they use our website, in order to analyse and improve their user experience. To use this service, we share certain information with Google. This may include the URL of the page that you’re visiting and your IP address. Google may also set cookies on your browser or read cookies that are already there.

To learn more about how Google collects, uses and protects this information, see their privacy policy. If you would like to opt out of Google Analytics entirely, you can download the Google Analytics Opt-out Browser Add-on here.

We reserve the right to disclose your personal information as required by law, such as to comply with a subpoena, bankruptcy proceedings or similar legal process, and when we believe that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud and/or to comply with a judicial proceeding, court order, or legal process served on our website.

In the event we go through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personal information will likely be among the assets transferred. You will be notified via email of any such change in ownership or control of your personal information.

Your email address, name and any other information you provide are held in strict confidence. We will never share your information to any third party outside of those cases specifically outlined above.

Under no circumstances will we ever sell your information to any party.

How long we retain your data

Information provided through our “contact us” form, “subscribe” form, or through our online store is retained indefinitely for contact follow-up purposes.

What rights you have over your data

If you provided personal information through a “contact us” form, “subscribe” form, or through an online purchase, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Our contact information

If you have any questions regarding our privacy policy, please contact us at info@flyingfish.com.